Remote service solution

Company: Bosch Packaging Technology Inc., New Richmond, WI

Equipment Snapshot: Bosch Packaging Services recently introduced its new Remote Service Portal, a connected industry solution designed for the packaging and processing industries. The portal provides a safe data connection between customer machines and Bosch experts to provide fast and efficient support throughout the world. The data connection can be set up to most control components, such as programmable logic controller (PLC), motion controller or human machine interface (HMI). According to the company, the portal is suited for machine setups, preparation for field-service visits, remote diagnostics, equipment troubleshooting and software updates.

Graphic courtesy of Bosch

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