Author Todd Bruinsma is the director at Tennessee Bun Co., LLC, Nashville, focusing on business design and development. Bruinsma has served as general manager, a product manager and a customer service manager at Pacific Northwest Baking Co., and a quality assurance manager at Pacific Northwest Baking Co,. overseeing all aspects of bakery production.
If your customers require a system to eliminate all nonconforming products—in other words, a 100%-specification system—will your manufacturing plant survive?
Get ready for some very hard, yet rewarding, work. Being an agent of change for the better is always rewarding, no matter what the industry, profession or hobby. Anything worth accomplishing is going to take a lot of work—just look at what we have seen at the recent Summer Olympics.
A baker’s dozen is a familiar expression that has been around for generations and even centuries. Why has the baker’s dozen continued on as a perpetual phrase? For ideas, products, even industries to perpetuate, they must connect to a sense of truth or emotional certainty. There are two values the baker’s dozen phrase aligns with, no matter what the conception. Those two values are integrity and generosity.
